FREE STANDARD SHIPPING

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

  • Returned items must have tags still on and in original packaging
  • Returned items must have no visible signs of wear or use.

To initiate a return or exchange, please send an email with the following information to customerservice@whenitslit.com.  

  • Name
  • Order and item numbers
  • Reason for the return or exchange
  • Pictures of damage or defects 

We will respond within 24 hours with an RA number or next steps.

Do not send the item back to the manufacturer or without an RA#, or we cannot issue a refund.  Please only return product to the shipping address provided with the RA# 

 

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